Emberluck Privacy Policy

Read the Emberluck Casino privacy policy to learn what data Emberluck Online collects, how it is used, stored and shared, and how cookies work. Review it today.

Privacy

How Emberluck Casino Protects Your Personal Data

The Emberluck privacy policy covers every point where you share data with us: the website, registration, the login area, payments and support.

The data controller is the company that operates the Emberluck brand. It decides why and how your personal data is processed, and it answers for that processing. This policy applies to the Emberluck casino website, to account registration, to the area you reach after Emberluck login, to deposits and withdrawals in the Cashier, and to every chat or email you send to customer support.

We collect only what an account needs. That means your identity and contact details, payment records, and the technical data your device sends when you visit. Each item has a stated purpose: running your account, processing payments, meeting legal and anti-fraud duties, and answering your questions. Where the GDPR or a comparable data protection law applies to you, we process your data on the legal bases that law sets out, and you keep the rights it gives you.

By browsing the site or creating an account, you accept this policy. If any part of it is unclear, contact support before you register.

The sections below explain each point in turn: what we store, how long we keep it, who receives it, and how you can access, correct or delete your data.

  • The operator of the Emberluck brand is the data controller responsible for your personal data.
  • The policy covers the website, registration, the logged-in account area, payments and customer support.
  • Data is used to run your account, process payments, prevent fraud and meet legal obligations.
  • Where data protection laws such as the GDPR apply, you can request access to, correction of or deletion of your data.
  • Using the site or registering an account means you accept this policy.
Your Data

What Data Emberluck Online Collects and Why

We collect only what we need to run your account, verify your age and process payments. Full card numbers are never stored, and your data is never sold.

Categories of Data and Legal Bases

Most of what we hold comes from you during Emberluck casino registration. The rest comes from your device and from how you use your account. Each category has a stated purpose and a legal basis, which is the rule in data protection law that allows us to process it.

Data categoryPurposeLegal basis
Name, date of birth, email, addressOpening and running your accountContract
KYC and age-verification documentsConfirming identity and that you are 18+Legal obligation (AML, age checks)
Payment dataDeposits and withdrawals via payment providersContract, legal obligation
IP address, device, browserSecurity, fraud prevention, site performanceLegitimate interest
Gameplay and account activityGame history, responsible gambling checksContract, legal obligation
Messages to supportAnswering requests and resolving disputesLegitimate interest
Marketing preferencesSending news by emailConsent

Cookies and Tracking Technologies

Cookies are small files your browser saves so the site remembers you between pages. On your first visit, a banner asks for your choice before anything optional is set.

  • Essential: keep you logged in and the Cashier secure. These are always on.
  • Analytics: show which pages load slowly or break. They are set only with your consent.
  • Marketing: measure ads and partner links. They are set only with your consent.

Change Cookie Preferences

  1. Open browser settings
    Every major browser has a privacy or cookies page in its settings menu.
  2. Find site data
    Search for Emberluck in the list of stored cookies and site data.
  3. Delete or block
    Removing the cookies withdraws your earlier consent for analytics and marketing.
  4. Choose again
    Reload the site, and the banner returns so you can set new preferences.

Data Sharing, Retention and Security

We share data only where a service requires it: with payment processors, KYC and identity-check providers, analytics and hosting vendors, and with regulators or authorities when the law requires it. Your data is never sold.

Account data is kept for as long as your account is open. AML records are then kept for the period the law requires after closure. Connections run over SSL/TLS encryption, and staff access is limited to the roles that need it. If a vendor processes data outside the EEA, the transfer relies on recognised safeguards such as standard contractual clauses.